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Customers and Customer Orders

Customers and Customer Orders

Working with Customers.

Last updated on 08 Oct, 2025

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All Customers

All of your customers individual subscriptions and pre-orders live under the All Customers view. This will let you easily adjust subscription accounts, make sure pre-orders are placed, and see what inactive subscriptions a customer may have.

All Subscriptions

See all of the subscriptions to all of the comics in your store, manage subscriptions and clone subscribers across titles.

Pre-Orders

Get a quick view of all pre-orders for all customers, sort by name or title.

Customer Orders

Creating orders is the final part of the "Check In Process", allowing you to send out orders for your customers to pay.

Add an Item to an Order

If a customer comes in and wants to add something from your shop to their order, we've got a really easy way to do that!

Customer Activity

Approve and decline pre-orders for your customers to give them power to add new titles, while giving you control to approve all orders.

Customer Changes

Customer Changes shows you at a glance anything that customers recently changed.

Email Campaigns

You can send emails with Manage Comics, we'll tell you how to do it, and what happens when you send an email.

Cloning Subscriptions

When the Phenomenal Platypus stops and Uncanny Platyplodes begins, you can quickly transfer all of those customers over to the new title with one click!

Disabling a Subscriber

Sometimes a subscriber needs to be disabled—but it’s important to do it carefully, with a clear reason and record of why. We’ve improved this process to prevent accidents and add valuable context whenever a customer is deactivated.

Emails: Sending Targeted Emails

Sometimes you don’t want to send an email to everyone—you just need to reach the folks who are following a specific title (or a few). With Targeted Lists, you can send laser-focused campaigns directly to the subscribers who care most about what you’re promoting.

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