Help-O-Tron is here to help! It is a state of the art chatbot which has been trained on more than 200 individual help articles AND over 6,000 closed and resolved help tickets over the last 3 years.  PLUS Help-O-Tron is getting smarter every day!

Some tips for getting the most out of Help-O-Tron.

  • Ask it questions as if you would ask a person.  "How do I do a check in?" will get you better results than "Check In".
  • If at first you don't succeed, rephrase your question.  "My checkin is broke", will likely cause the poor little thing to freak out and send you to a human being, whereas "When I check in I get a blank screen." will let him give you some troubleshooting tips.
  • If you have a concrete example, use it. "The order for my customer Bob Jones was missing Shazam #17 and Batman #157 that I checked in on Wednesday. Can you tell me what happened?" will give both Help-O-Tron and its human overlords more information to figure things out.